History & Staff

Since our founding in 1883, Musgrove Mortuaries & Cemeteries has been dedicated to compassionate, responsible service to the families of Lane County. We provide individualized, personal counseling that extends beyond the boundaries of the funeral service.
The Musgrove Mortuaries & Cemeteries and staff are firmly committed to relieving the stress, and easing the burden of grief of the families who depend on us, regardless of race, religion, or financial status. We offer guidance and support, as long and often as you need us. We've carried on this commitment of family service and counseling for over 125 years and we extend this service to every Lane County family from six convenient locations.
Because convenience is so important to quality service, we are available day or night, 365 days a year. If you are suddenly faced with a death in your family, or the loss of a friend, put your trust in the people with experience, compassion and dedication. Put your trust in us.

A History of Caring

In 1883 Robert Day, a cabinet and coffin maker who had been in business in Eugene since 1870, entered in to a partnership with Robert Henderson, a professional undertaker, and Day and Henderson opened its doors on the corner of 7th and Willamette Streets in downtown Eugene as the first funeral home in Lane County. In 1911 they sold the business to W.W. Brandstetter who moved the operation to the corner of 7th and Willamette for a short period of time while a new building was being constructed at 11th and Olive streets. The funeral home has operated out of its current location since 1912. Clarence Simon began working at Branstetter's in 1914 and became a partner in the business in 1929. In 1945 Mr. Simon took on Harold Lounsbury as a partner. Mr. Lounsbury became the sole owner in 1958.

In 1952 Wayne Musgrove began working at the funeral home. He became a partner with Mr. Lounsbury in 1964. In 1973 Mr. Lounsbury died and Wayne Musgrove along with his wife, Kay, became owners of the business. Their oldest son, Mark, began working for them in 1980 and their younger son, Jeff, began working full time at the firm in 1985. Kay Musgrove retired in 1990 and Wayne Musgrove retired in 1991. Mark and Jeff, along with their wives Diane and Sharon, continue to carry on the family tradition of service to our community.

In 1980 the Musgrove family purchased Riverside Chapel in Florence and Murphy Funeral Home in Junction City. The Florence funeral home was sold in 1990. In 2001 the Musgroves entered into an agreement with the Archdiocese of Oregon to manage Mt. Calvary Cemetery in south Eugene. In 2005 the Musgroves purchased several funeral homes and cemeteries in the area from a large multi-national corporation headquartered in Texas, bringing them back into local ownership. In 2012 they purchased Poole-Larsen Funeral Home. In 2015 Musgrove Mortuaries & Cemeteries, which had been located on Olive Street in downtown Eugene for over 100 years, relocated to the beautiful grounds of West Lawn Memorial Park. Musgrove Mortuaries & Cemeteries currently operate from seven locations offering the greatest choice of options to the residents of Lane County.

Our Staff’s Dedication to Respectful Care

A funeral, or memorial service, should provide family members and loved ones with the chance to reflect, remember, and celebrate a life well-lived. Our goal is to create exceptional services and experiences that fulfill the wishes of your loved one. Our experienced Funeral Directors provide guidance on the crucial first steps toward healing.

Mark Musgrove

Mark is a native Oregonian, attended the University of Oregon, and graduated from San Francisco College of Mortuary Science in 1981. Mark and his wife Diane lived in Florence for three years and together managed Riverside Chapel. Mark is a Mason, a member of Scottish Rite and the Shrine and has served on the board of Oregon Club. He has served as president of Siuslaw Lions Club, Lane Memorial Blood Bank, the Eugene Active 20/30 Club, Lane Leaders Association, Eugene/Springfield Oregon Club. He served as president of the Oregon Funeral Directors in 1996-1997, as Oregon's representative to the National Funeral Directors Association's (NFDA) Policy Board, and as chairman of NFDA's Constitution and Bylaws Committee.

In 1997, he was the first funeral director in Oregon to be awarded the designation of Certified Funeral Service Practitioner (C.F.S.P.) by the Academy of Professional Funeral Service Practice. C.F.S.P. is funeral service' s national individual recognition. He was the 1st Oregonian to serve as President of the National funeral Directors Association in 2003-2004 and served on the Sacred Heart Medical Center Foundation Board.  Mark is active with the Eugene Downtown Rotary, Children’s Miracle Network, and is currently serving on the Tri-Pass Board, Eugene Active 20/30 Foundation Board, and Eugene Executive Association Board.   

Jeffrey Musgrove

Jeff was born and raised in Eugene. He holds a Bachelor of Science degree in Business Management from the University of Oregon and an Associate of Arts degree from the San Francisco College of Mortuary Science. He earned the designation of Certified Funeral Service Practitioner (C.F.S.P.) by the Academy of Professional Funeral Service Practice. He is Past President of the Oregon Funeral Directors Association and serves on their Board of Directors. He also serves on the Board of Directors of the Eugene Mission, Lions Visiongift, the Funeral Service Agency, and is the Oregon Representative on the National Funeral Directors Association Policy Board.

He is active in his church and is Past President of the Eugene Active 20/30 Club, the Eugene Downtown Lions Club, the Oregon Club of Eugene-Springfield and the Midtown Business Associates. Jeff is also a former member of DMORT, a federal organization that assists in the event of a mass fatality. Jeff and his wife, Sharon, have two children.

Diane Musgrove
Former Owner

Diane Musgrove was born in San Francisco,  California, grew up in Anchorage Alaska, a graduate of the University of Oregon and a member of the Alpha Chi Omega Sorority. She has lived in Eugene, Oregon since 1977. She married Mark Musgrove in 1982 and became a licensed Funeral Director in 1983. Diane and Mark have two sons, Matthew and  Nicholas (Allison Tardie Musgrove) Musgrove.

Diane has been very active in the Eugene-Springfield community; serving as a committee member on the City of Eugene Enterprise Zone, President of Soroptimist International of Eugene, a Board member of both the Eugene Swim and Tennis Club and the Oregon Club of Eugene-Springfield. She served two terms on the Board of Planned Parenthood of South West Oregon. Although she retired from Funeral Service in December 2019, she welcomes the opportunity to assist in recommending a Musgrove Mortuary and Cemetery Funeral Professional.

Joe Sharps
Area Manager, Manager of Musgrove Mortuary at West-Lawn, Funeral Director, Embalmer

Joseph E. Sharps was born and raised in Coos Bay, Oregon. In the year 2000, he graduated from Mount Hood Community College, with a degree in Funeral Service Education. After graduating from Mt. Hood Community College, Joe received a degree in Sociology from the University of Oregon. Prior to working for Musgrove Family Mortuary, Joe taught embalming and other funeral education classes at Mt. Hood Community College.

He has been happily married since 2009 to his wife Alexa, and in 2011, he was blessed with a son Charlie.   Joe has enjoyed coaching his son’s football team, is active member of Eugene Executive Association, Ducks Unlimited, and Isaak Walton.  While he is away from the office, he enjoys spending time with his family at their Umpqua property, whitewater rafting, backpacking, hunting, fishing, camping, and mycology.  

Dustin Schroeder
Manager for Springfield Memorial Garden & Funeral Home, Funeral Director, Embalmer

Randy Van Leuven
Manager of Murphy-Musgrove Funeral Home, Funeral Director, Embalmer

Randy Van Leuven grew up outside of Redding, CA. In 2004 he graduated from Chico State University with a Bachelor's Degree in Health Sciences and in 2005 he graduated from the Mortuary Science program at American River College in Sacramento, CA. Randy moved from California to Eugene in 2005 when he started his apprenticeship as a Funeral Director and Embalmer at Poole-Larsen Funeral Home. He worked there for almost two years before making a career change to banking for the next two years. He left banking and returned to funeral service, eventually joining the staff of Musgrove Mortuaries and Cemeteries in 2015. He is married and has three children. Randy is a member of the Church of Jesus Christ of Latter Day Saints. He enjoys watching his children play soccer, backpacking, camping, fishing, hunting and many other outdoor activities.

Dee Harbison
Manager of Lane Memorial Gardens & Funeral Home, Funeral Director, Embalmer

Deanna K. Harbison was born and raised in Reno/Sparks, Nevada.  The family moved to a small town in the Sierra Nevada Mountains where she graduated from Loyalton High School, Loyalton, CA.   She attended San Francisco College of Mortuary Science, graduating in October 1991 with a degree in Mortuary Science.  She served her apprenticeship in Seaside, Monterey Bay area, California and she has retained her California Embalmer’s license.  Following her apprenticeship, she transferred to Springfield, Oregon.  She spent 10 years serving the families of Lane County working for a Springfield funeral home, before joining the staff of Musgrove Mortuary and Cemetery in December 2005 as a funeral director/embalmer and location leader. 

She is a mother of three and a grams of one.  She has volunteered for the Lane County District Attorney’s Office in their 24 hour Crime Victims and Survivors Service Unit for 1 ½ years;  SMART Reader program for 3 years; and as a girl scout leader for the Girl Scouts of Western Rivers Council for 7 years.  Dee is a Past President of the Springfield Kiwanis Club and helped with Safety Town, a Kindergartner awareness program, Fire & Life Safety Fair at Alton Baker Park and the Children’s Celebration at Day Island Park.  Dee is a current member and Past President of the Emerald Empire Kiwanis Club; Club Advisor for North Eugene High School Key Club; member of the Order of the Eastern Star (OES) Cascade Chapter #155 in Springfield; and a volunteer for Pro Bone-O, a free homeless veterinarian clinic.  She is also a member of the Church of Jesus Christ of Latter-day Saints and a diehard 49ers and Notre Dame Fighting Irish fan.  Over the last decade, she broadened her horizon to appreciate U of O Duck athletics, attending several Basketball games at Mathew Knight Arena with her daughter.  She enjoys spending time with family and friends, camping, painting, crafts, reading, family reunions and trips to the coast.   

Erik Wiklund
Funeral Director, Embalmer

Erik Wiklund was born and raised in Madison, Wisconsin. In 2010 he graduated from Milwaukee Area Technical College, with a degree in Mortuary Science. Prior to working for Musgrove Mortuary, Erik worked for several funeral homes in Madison as well as Albuquerque, New Mexico. He enjoys woodworking, camping, music and art.

Shannon Wilson
Funeral Director

Shannon Martin Wilson is a Funeral Director and Administrator. She was born and raised in Lane County, in a small town just outside of Eugene, Oregon. She finished high school and started a family. Shannon was a stay at home mom while her children were young, then started working when they started school.

She previously worked as a Hairdresser for ten years, a Daycare Provider for ten years and An Administrator for a Lumber Mill for five years. She has worked in the Funeral Business as an Administrator and Funeral Director for 15 years. She Received her Business degree from the University of Phoenix.  She is the mother of four children and has five grandchildren.

Shannon loves spending time with her family and friends, cooking, music, dancing & watching football. These are her favorite hobbies and since purchasing a home has taken up yard work. She especially loves The Oregon Ducks.

She loves people, especially helping people. She enjoys her work with Musgrove teams and finds it very rewarding, so the funeral business is a good fit for her.

Michelle Carrillo
Funeral Director

Michelle Carrillo had her first introduction to the funeral industry while serving as a Sexton for the Pleasant Hill Pioneer Cemetery in Pleasant Hill, Oregon (2014 -2018). It was here that she found her passion for helping others. Finding an opportunity to join a local funeral home, she served her apprenticeship at a funeral home in Springfield, Oregon (2016 - 2019).

In 2018, she earned both a funeral directors license and life insurance license, helping to guide families through the struggles of planning funerals at their time of need and preparing for the future. Michelle joined the Musgrove team January of 2020. While she has never seen her self in this role before, she can not consider doing anything else.

“It is rewarding beyond words to help a family at their most fragile state, and guide them through the funeral service process.”

Rachael Dupret
Apprentice Funeral Director & Embalmer

Rachael Dupret was born and raised in Eugene Oregon and graduated from Springfield high school. She is now in her second year of a Mortuary Science Associates degree at Texas Commonwealth Institute for Funeral Service and will graduate in December to be a fully licensed funeral director and embalmer. Rachael has worked for Musgroves for two years now and has learned so much about serving families and helping them through a difficult time of a lost of a loved one. When she is not helping families Rachael enjoys spending time outside with her 8 year old son Jackson and Khan her 5 year old chihuahua. 

Connie Lou Loose
Family Service Advisor

Connie Lou Loose was born and raised here in Eugene, Oregon and went to Thurston High School. She has one daughter and 4 grandchildren. She was a stay at home mom when her daughter was small then started working in the restaurant business. In 1986 she moved to Boise, Idaho with her daughter and became a manager for a fine dining restaurant called Edwards Restaurant on Chinden Blvd. Later she became a Real Estate Agent in Boise and she really enjoyed selling real estate. While in Boise, Idaho she enjoyed golfing, although not very good at it, water parks and fine dining dinners. She enjoyed vacationing, has been to Pennsylvania, Washington DC, Florida, Bahamas, Island of St. Thomas, Puerto Rico and Las Vegas. In 1999 she moved back to Eugene, Oregon where she would be closer to her family and enjoy her grandchildren. She went to work for Gateway Medical and was a medical claims analyst until 2008, when she joined the Musgrove Team. She went from sitting behind a computer screen all day long, electronically billing insurance companies, to helping families whom have lost a loved one and helping families who want to plan in advance for their final arrangements, is life insurance licensed. This was a very good fit for as she very much enjoys helping families.

She fully enjoyed going to all of her grandson’s wrestling matches and football games when he was in high school where he became a triple crown champion in wrestling. He received a 5 year full ride scholarship from Portland State University, so she enjoyed going to every one of his football games. In 2016 she lost her 22 year old grandson, so all football games ended. This was a very difficult time for her, but life has to go on. So here she is 12 years, with honor, still working at Musgrove’s. She is a huge Duck fan!!

Emilie Crigler
Family Service Advisor

Emilie was born and raised in Asheville, North Carolina until attending Clemson University where she played D1 ACC Volleyball and became a part of Kappa Delta sorority. She is a mother to a beautiful daughter and is a Christian and a believer of Jesus Christ. Emilie has been working with companies such as ABC, CBS, top catering vendors, and restaurants in extremely high-paced environments solidified the importance of her core values. Core values such as honesty, trustworthiness, determination, and kindness. Toward the end of 2019, her daughter’s father opened a second location for his business here in Eugene, Oregon bringing with him Emilie and their daughter. She started working with Levi Strauss & Co. as a data analyst specialist.
After parting ways due to Covid, Emilie began casting jewelry and looking for work that does not involve staring at computer screens all day. Following her sales path, Emilie began delivering quotes for a local Solar company. This is how she met the area operations and sales manager for Musgrove Mortuary. Emilie has a background in communications – public relations, psychology, and business. Her work and life experiences have shaped her to understand the importance of compassion and empathy around grieving when losing a loved one. She will also use interpersonal skills to establish and maintain professional relationships with clients and analytical skills to quickly assess a bereaved family’s needs and provide appropriate assistance.

Tammy Snader
Lead Administrator

Tammy Snader was born and raised in Ohio where she met her husband Todd while working as a firefighter/EMT.  They moved to Oregon when her husband Todd joined the staff at Bowtech Archery and they absolutely love it here.   Tammy and Todd have have two sons, Travis and Trenton.  Tammy worked as a medical transcriptionist for many years before taking a few years off to raise their her boys.  She joined the staff at Musgroves as a Funeral Home Administrator in August of 2010 and is now the Lead Administrator for Musgroves.  In her free time, Tammy enjoys watching her sons play sports, archery, cooking, and crafting. 

Ivy Gottschalk

Ivy Gottschalk was born in Colorado and grew up in the four-corners area of the Southwest.  She studied Biology and Botany at Northern Arizona University and has worked in accounting and small business management for many years.  While in Flagstaff she was a member of Flagstaff Artists’ Coalition and worked to promote local art throughout the community and local Elementary Schools.  She relocated to Oregon in 2013 and joined the Musgrove team in 2018.  She has two daughters and  enjoys hiking, back-packing, fishing, and gardening. 

Karyn Allen
Lead Funeral Home & Cemetery Administrator

Karyn started at Springfield Memorial Gardens and Funeral Home in 1995.  She started her career in the funeral industry in Southern California at the prestigious Forest Lawn Mortuary and Cemetery 36 years ago.

She works as the Lead Funeral Home and Cemetery Administrator.

Theresa Isaksen
Funeral Home Administrator

Theresa Isaksen has been a part of the Musgrove’s team since 2003 as a part time all around helper and care team leader.  Born and raised in Oregon and she graduated from North Eugene High School and went to college, however briefly, in Seattle.  She married her sweetheart, George, in 1978 and have lived happily ever after, as they say. 

Before joining the work force she was a stay at home mom with four children and part time singer.   She became full time in 2004 as an apprentice embalmer and funeral director.  Now her days work is varied and entails producing video tributes and personalized folders for services, assisting with services, planning the receptions for families, making out of town trips and keeping all the funeral homes and care center supplied with things required to function seamlessly. It has been a rewarding job not only in the helping the funeral directors with their many duties but also the opportunity to help families through the difficulty of losing a loved one.  She takes pride in her work and looks for every chance to make positive contributions whatever the occasion.  In her spare time, she loves to walk her dog, sing on the worship team of her church, spend time with her wonderful grandsons and travel with her husband of 42 years. 

Eric Satterthwaite
Grounds Superintendent 

Eric has worked for the Musgrove Funeral Home for almost 20 years. As the Grounds Superintendent, he keeps all of our cemetery grounds beautifully maintained, so families can enjoy polished lawns, picturesque views, and wildlife when visiting their lost loved ones.

Eric moved to Oregon from North Carolina in the late 80s and began working in the cemetery industry. When he’s not working, Eric spends most of his time outdoors. He enjoys hiking, fishing, camping, and hunting in his free time.

Stefan Nungesser
Crematory Operator, Night Attendant

After graduating from High School in 1989 I entered an apprenticeship program for business in the retail industry. I started working at a grocery retail store and attended the school of business parallel. After three years I obtained my Associates Degree in Business. In 1992 I went from the grocery industry into the IT Department with the same company and became a team lead for scanner installations in the grocery stores. In 1998 I decided to move to the State of Oregon where some of my family members live. I started a career with a corporation based in Idaho and worked my way into middle management where I became a supervisor. While with the corporation, I was transferred to different stores in different states. My job duties included but not limited to supervising the store and operating a forklift. Managing the receiving department for over three years. Further, I was leading the freight crew and duties from training employees, problem solving and bringing my best practice solutions to the team. I wrote schedules, ordered products, stocked shelves, inventory control, set up store displays and changing them out for other products, cash handling including store safe counts and customer service.

In 2019 my wife and I transferred back to Oregon state and ended my career after 19 ½ years of dedicated service. I applied with the Musgrove Mortuary for my lifelong dream of working in the funeral industry and was hired on as a Team Lead Night Attendant. The training I had received included the FirstCall procedures and additionally I took on the operation of our crematory.